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Green Dot Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Green Dot.

Can You Use a Greendot Card While Traveling Internationally? You can use your GreenDot card when traveling overseas, but there may be some limitations. Be sure to familiarize yourself with the... Read more

Can I transfer money from my Green Dot card to another bank account? Yes, you can transfer money from your Green Dot card to another bank account. With Green Dot's MoneyPak, you can conveniently transfer... Read more

How Do I Change the Address or Update My Account Information on My Green Dot Card? Change your address to the Green Dot Card account by following the process discussed above. You need to log in to the account and access... Read more

How do I let GreenDot know about a missing payment? If you notice that there's a missing payment on your GreenDot card, or if there's a problem loading onto your card, here's what you... Read more

What Do I Do If I Can't Access My Funds on My Greendot Card? Green Dot Bank provides digital accounts and prepaid debit cards for convenient online banking. However, there may be issues accessing... Read more

What Do I Do If My Green Dot Card Expired? Green Dot Cards are prepaid debit cards that can be used to make withdrawals at ATMs or purchases. The cards are not credit cards but... Read more

How Do I Get My Account Number and Routing Number with Green Dot? Green Dot makes it simple and easy for Green Dot customers to get their Green Dot account number and routing number using any of the... Read more

There's more!

Click below to show 15 more questions, answers, and complete guides to common Green Dot customer support problems.

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Recent reasons customers contacted Green Dot:

I got * loans and they were yo go-to green dot will I got * cards and my account with g...

Hi, I'm not able to activate or register my green dot temporary card which was presente...

Need a fax number for greendot

I have been able to access my money that is direct deposit into my greedot account sinc...

My green dot new account is being linked to a old account I had on a email and device I...

I no longer have same phone or email and lost my card

Green dot will not verify Identity so my account is frozen customer service ***** idk...

I can download the card in my Apple wallet

Greendot have restricted my account ive tried to get a hold of someone on three separat...

I chatted with a Agent on Messenger **-**-** about * accounts I accidentally opened, th...

Hi. I haven’t received my green dot card with chip access .

I created a dispute of * charges on my card November seventeenth. There was a prizedly...

Card will not register. Says invalid number. Tried multiple times. Called multiple t...

I still haven't received my green dot card and it's been * weeks I need a check for the...

My name is Daniel tipton and I still haven't received my replacement green dot card and...

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Does GetHuman work with Green Dot?

GetHuman does not work with Green Dot's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Green Dot at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Green Dot's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!