Before contacting them, items GetHuman-ebonydra may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-ebonydra's own words
I have had a Greendot Account for years. Why can*t I reset my User ID without getting a new card? Google is not allowing me access to Dragon.K*****@***.com anymore. I need my card account to stay open. I use my card everywhere: Audible, Hulu, PCH, PSE&G, etc. I don*t wish to change card numbers. I have a new password: NewGreenDot*. For Card Number: **** **** **** ****. Expiration Date: *******. I won*t write my Security Code number, and or Social Security number to protect myself. Please send an email to my email: EbonyDragonQ*****@***.com.
GetHuman-ebonydra did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-ebonydra fixed the problem
We are waiting for GetHuman-ebonydra to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.