I have had a Greendot Account for years. Why can*t I reset my User ID without getting a...

GetHuman-ebonydra's customer service issue with Green Dot from September 2018

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The issue in GetHuman-ebonydra's own words
I have had a Greendot Account for years. Why can*t I reset my User ID without getting a new card? Google is not allowing me access to Dragon.K*****@***.com anymore. I need my card account to stay open. I use my card everywhere: Audible, Hulu, PCH, PSE&G, etc. I don*t wish to change card numbers. I have a new password: NewGreenDot*. For Card Number: **** **** **** ****. Expiration Date: *******. I won*t write my Security Code number, and or Social Security number to protect myself. Please send an email to my email: EbonyDragonQ*****@***.com.
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Green Dot

Customer service issue
Reported by GetHuman-ebonydra
Sep 18th, 2018 - 6 mons ago
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GetHuman-ebonydra started working on this issue
Sep 18th, 2018 7:14pm