I have had a Greendot Account for years. Why can*t I reset my User ID without getting a...

GetHuman-ebonydra's customer service issue with Green Dot from September 2018

16846 similar
0 following
Help with my Green Dot issue
First: share to improve GetHuman-ebonydra's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ebonydra's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-ebonydra may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-ebonydra's own words
I have had a Greendot Account for years. Why can*t I reset my User ID without getting a new card? Google is not allowing me access to Dragon.K*****@***.com anymore. I need my card account to stay open. I use my card everywhere: Audible, Hulu, PCH, PSE&G, etc. I don*t wish to change card numbers. I have a new password: NewGreenDot*. For Card Number: **** **** **** ****. Expiration Date: *******. I won*t write my Security Code number, and or Social Security number to protect myself. Please send an email to my email: EbonyDragonQ*****@***.com.
GetHuman-ebonydra did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-ebonydra fixed the problem
We are waiting for GetHuman-ebonydra to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman-ebonydra fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-ebonydra
Sep 18th, 2018 - 6 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 4 customers so far
Similar issue to 16846 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-ebonydra started working on this issue
Sep 18th, 2018 7:14pm