I bought a GreenDot card today from dollar tree thinking that it was an easy load on ca...

GetHuman-nilasmit's customer service issue with Green Dot from September 2018

7 views | 16554 similar | 0 following
Help with my Green Dot issue
First: share to improve GetHuman-nilasmit's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-nilasmit's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-nilasmit's own words
I bought a GreenDot card today from dollar tree thinking that it was an easy load on card to use not knowing that you guys are a real banking company. I was trying to use the card for Uber to get home from work. I’m ** years old and once I signed up the card I realized you have to ** years or older. I was going to go back to the dollar tree to get the $*** i put on the card but read the receipt and it said that wasn’t available so i called the number and my refund wouldn’t go through it just kept telling me i had a balance of $***. I just wanted to get my money back and i know it’s going to take two weeks but i still haven’t even got the chance to process my refund. I just want my money back could you please assist me?

GetHuman-nilasmit did not yet indicate what Green Dot should do to make this right.

How GetHuman-nilasmit fixed the problem

We are waiting for GetHuman-nilasmit to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nilasmit fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-nilasmit
Sep 16th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 16554 others
0 customers following this
Items needed
Account holder name
Billing address
Last 4 of SSN


GetHuman-nilasmit started working on this issue
Sep 16th, 2018 3:40am