I bought a GreenDot card today from dollar tree thinking that it was an easy load on ca...

GetHuman-nilasmit's customer service issue with Green Dot from September 2018

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The issue in GetHuman-nilasmit's own words
I bought a GreenDot card today from dollar tree thinking that it was an easy load on card to use not knowing that you guys are a real banking company. I was trying to use the card for Uber to get home from work. I’m ** years old and once I signed up the card I realized you have to ** years or older. I was going to go back to the dollar tree to get the $*** i put on the card but read the receipt and it said that wasn’t available so i called the number and my refund wouldn’t go through it just kept telling me i had a balance of $***. I just wanted to get my money back and i know it’s going to take two weeks but i still haven’t even got the chance to process my refund. I just want my money back could you please assist me?

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Green Dot

Customer service issue
Reported by GetHuman-nilasmit
Sep 16th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 16554 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-nilasmit started working on this issue
Sep 16th, 2018 3:40am