I just learned I have somehow six cards open with green dot. I need for them to close t...

GetHuman1148533's customer service issue with Green Dot from September 2018

4 views | 16536 similar | 0 following
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The issue in GetHuman1148533's own words
Make sure the card ending in **** stays open, and that I get the $** from whichever of the other * cards that are open before they close them. ... I just learned I have somehow six cards open with green dot. I need for them to close the five of them that are not in my possession. The one I have in my possession ends in ****, I have it set up for direct deposit for my upcoming social security disability benefits and things are tight financially, I cannot afford any mistakes. however, I had $** left on one of those cards that I could really use
They have some nasty phone reps who have real trouble understanding English and who get resentful when you have to repeat yourself.
Close the five cards not ending in **** exp ***** and put the $** they owe me from them on this card.
I pay my bills, I am a full time student who will be graduating June **th **** and earning over **,*** a year.
Talked to you guys & you are amazing. I hope they pay you.
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Green Dot

Cash back Visa debit card
Customer service issue
Reported by GetHuman1148533
Sep 15th, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 16536 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman1148533 started working on this issue
Sep 15th, 2018 10:55pm
GetHuman1148533 indicated the issue is not fixed yet.
Sep 15th, 2018 11:04pm

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