I sent my direct deposit to my finances account. The day it deposited we noticed we cou...

GetHuman-nisha_nj's customer service issue with Green Dot from September 2018

9 views | 16437 similar | 0 following
Help with my Green Dot issue
Did that get it fixed?
Waiting to see if GetHuman-nisha_nj fixed the issue with our suggestion.
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-nisha_nj's own words
I sent my direct deposit to my finances account. The day it deposited we noticed we couldn't use it. He called they told him they needed to verify my information and gave him the wrong email. he called got another email and called again the next day being told you got the information. I can't pay my rent or bills I can't feed our kid and your employees can't do their jobs. Today after five days he calls and is told again no email and is given another email! What is your verify real email why won't they talk to me so I can verify everything over the phone! I was supposed to be paid on the fifth.. the case number is ********. Can you send me the email and maybe rush this so i can stay in my house.

GetHuman-nisha_nj did not yet indicate what Green Dot should do to make this right.

How GetHuman-nisha_nj fixed the problem

We are waiting for GetHuman-nisha_nj to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-nisha_nj fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-nisha_nj
Sep 14th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 16437 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-nisha_nj started working on this issue
Sep 14th, 2018 11:22pm
GetHuman-nisha_nj indicated the issue is not fixed yet.
Sep 14th, 2018 11:22pm
GetHuman-nisha_nj indicated the issue is not fixed yet.
Sep 16th, 2018 2:57pm

Paying Too Much for TV?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers