So i got into with a customer rep and he blocked my card without my permission when I w...

GetHuman1144212's customer service issue with Green Dot from September 2018

6 views | 16410 similar | 0 following
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The issue in GetHuman1144212's own words
I'm trying to get money off my card and they blocked my card ... So i got into with a customer rep and he blocked my card without my permission when I was trying to dispute a charge I can't even call and get information aboht my card because the won't let me talk to a rep and I have bills to pay and my money is just frozen and that's gone to cause a late fee and they saying it take two days after I send in something that I don't know what to send because I'm only get auto machines I even tried using a different phone
I have bills to pay and instead of them trying to fix the problem they send the customer to a auto machine and leave you no options to speak with someone
I will like to be able to speak with someone to get my money and figure how to dispute a charge and not block my card
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Green Dot

Customer service issue
Reported by GetHuman1144212
Sep 14th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 16410 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman1144212 started working on this issue
Sep 14th, 2018 7:35pm
GetHuman1144212 indicated the issue is not fixed yet.
Sep 14th, 2018 7:37pm

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