You have truly pissed me off. First it takes three or four emails to get you to realize...

GetHuman-tminchk's customer service issue with Green Dot from September 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-tminchk's own words
You have truly pissed me off. First it takes three or four emails to get you to realize my card * has been compromised. Never did hear back about that. Next I visit the site and it says a new card has been sent to me and would be here in seven days, so on the **th day I called back and they said it would be three or four more days. I demanded they refund me the extra money because it had not come. That person could not answer that request so they gave me someone else who then told me they sent it to the wrong address and would be mailed again and I would receive it in seven days, to which I said fed-x it to me. Today I received it and called support to activate it and there was no option to do that and they blocked it with my next call. The card said keep the number handy...….which * because it wouldn't accept either one.**I then went on line and the screen rejected most of my request and if I have to check the cars in the square game one more time...**Now your corporation in it's infinite wisdom wants me to prove who I am...….will f you.**I want this resolved, I'm through dealing with your ****. Either call me asap or my next cal will be to the BBB.**Tom Minchk ***-***-****

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Green Dot

Customer service issue
Reported by GetHuman-tminchk
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 16366 others
0 customers following this
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Last 4 of SSN

Timeline

GetHuman-tminchk started working on this issue
Sep 14th, 2018 4:23pm

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