My account was closed and they green dot still have *** dollars of min and every time I...

GetHuman-leasor's customer service issue with Green Dot from September 2018

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The issue in GetHuman-leasor's own words
My account was closed and they green dot still have *** dollars of min and every time I call it say closed account and can no longer get another account with them because I havent been abke to find a ** dollar reciept to verify a return at ace hardware whom credit the returned about to my greendot card because I paid in cash and I wasn't aware that I needed to keep that reciept being they woukd lock my account . ive talked to several supposed bosses saying corp would contact me then all of a sudden my accounts closed and my money is just gone or something and I can't contact anyone to figure out wherw my money is . I had already provided *** something dollars on retuens and they still gave me the run around about that about being already verified which is b.s. to continue to hold the rest of my money because of being able to find a tiny fraction of the several hundred dollars I already provided reciepts for . this has been going on forclose to * months now and u have recordings of the customer services agents being rude and very disrespectful to myself and my situation and then making it so I can't even talk to anyone to clear this up . I lost my car due to this and am going to have to get legal assistance to get my own money back now . I would like to be contacted by phone by Corporate and be reemburced immediately

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Green Dot

Customer service issue
Reported by GetHuman-leasor
Sep 9th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 15663 others
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GetHuman-leasor started working on this issue
Sep 9th, 2018 6:31pm