ADDED $***.** TO MY GREEN DOT PLATINUM CARD ON ******* *:**PM CT MADE A PAYMENT OF...

GetHuman-stacy_bu's customer service issue with Green Dot from August 2018

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The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-stacy_bu's own words
ADDED $***.** TO MY GREEN DOT PLATINUM CARD ON ******* *:**PM CT MADE A PAYMENT OF $**.** CAR PART AT KUNES COUNTRY TO FIX VECHILE HAD A REMAINING BALANCE OF $***.** NOW MONEY IS NO LONG ON THE CARD AND CALLED THE NUMBER AND IT CAN NOT LOCATE THE INFO SO I WOULD LIKE MY MONEY PUT BACK ON THE CARD OR I NEED TO SPEAK TO SOMEONE DIRECTLY SO NEED A DIRECT NUMBER OR SOMEONE WHO CAN HELP GET THE MONEY PUT BACK OR TO SEE TRANSACTIONS OF CARD!!!!!
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Green Dot

Customer service issue
Reported by GetHuman-stacy_bu
Aug 28th, 2018 - 4 mons ago
I have an issue with Green Dot too
Fixed
Seen by 7 customers so far
Similar issue to 14285 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-stacy_bu started working on this issue
Aug 28th 3:58pm
GetHuman-stacy_bu indicated the issue is not fixed yet.
Aug 28th 4:00pm