© GetHuman Inc.

I went to * seperate retailers to reload my pre-paid debit Card (Mango Mastercard) but...

GetHuman-angiebl's customer service issue with Green Dot from August 2018

1 view
 | 
14194 similar
 | 
0 following
Help with my Green Dot issue
First: share to improve GetHuman-angiebl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-angiebl's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Call Green Dot
Before contacting them, items GetHuman-angiebl may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
The issue in GetHuman-angiebl's own words
I went to * seperate retailers to reload my pre-paid debit Card (Mango Mastercard) but at each location the system came back with a message telling the cashier it was not able to process the reload and I have not been able to load my card with funds today yet. I have been using this card for quite some time now and I have never had an issue getting funds loaded onto my card until today. I contacted the bank via the phone number locatedon the back of my card and they ensured me that everything was fine with my card and it was most likely a Green Dot issue. I would like to know when I will be able to put money on my card as I have bills that need to be paid and other purchases I need to make today.
GetHuman-angiebl did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-angiebl fixed the problem
We are waiting for GetHuman-angiebl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Have a Green Dot Pre-Paid Visa Debit card new in my daughters name. I went online...I purchased a green dot pre-paid debit card for my disabled brother and went on l...Can activate my green dot debit MasterCardPurchased a reloadable greendot card from a retail store, loaded **.** on it. Wen...I need my money on a green dot reload and i cant put it on my walmart green dot cardBought a green dot mastercard debit card and I have$*** on card.. Everytime I tr...I put my money on the Green Dot reload card trying to reload my Walmart card with...I bought a reloadable green dot debit card, at CVS, but now I* realized it will c...I want to transfer money from my green dot master card to my debit green dot cardOkay so ugh I bought a card it was a green dot visa pre paid card but ig there so...
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid
Follow this issue
See how GetHuman-angiebl fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman-angiebl
Aug 27th, 2018 - 4 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 1 customer so far
Similar issue to 14194 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-angiebl started working on this issue
Aug 27th 10:55pm
  1. Company Phone Numbers › 
  2. Green Dot › 
  3. Customer issues › 
  4. I went to * seperate retailers to rel...