I went to * seperate retailers to reload my pre-paid debit Card (Mango Mastercard) but...

GetHuman-angiebl's customer service issue with Green Dot from August 2018

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The issue in GetHuman-angiebl's own words
I went to * seperate retailers to reload my pre-paid debit Card (Mango Mastercard) but at each location the system came back with a message telling the cashier it was not able to process the reload and I have not been able to load my card with funds today yet. I have been using this card for quite some time now and I have never had an issue getting funds loaded onto my card until today. I contacted the bank via the phone number locatedon the back of my card and they ensured me that everything was fine with my card and it was most likely a Green Dot issue. I would like to know when I will be able to put money on my card as I have bills that need to be paid and other purchases I need to make today.
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Green Dot

Customer service issue
Reported by GetHuman-angiebl
Aug 27th, 2018 - 4 mons ago
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GetHuman-angiebl started working on this issue
Aug 27th 10:55pm