Before contacting them, items GetHuman1043185 may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
If you are looking to troubleshoot any DirectTv devices then click here http://soc.att.com/2yEr2Y6. You should be able to find all the information needed or call the phone number on the top of your bill.
The issue in GetHuman1043185's own words
I wanted to talk to a representative to ask about where I can take money out in my area because the Banks I see listed online most of them are permanently closed in this area. I got a representative who said she could not hear me and if I could hang up and call back. That is the basic of what we discussed. I called back and got the automated system that said I needed to listen to a list of different options to best help me because I had already called. I pressed the option for assistance was given more options. It asked if it was about the same issue. Well yes since I could not communicate with the rep the first time due to a bad line. When I pressed yes it took me to other options on automated system that were NOT what I was calling about. Called back pressed no it still gave me the same options to talk to the automated system. I did not want the automated system. Could there be an option specifically for a representative and *or an option on where by zip code one can withdraw funds? Very frustrating
GetHuman1043185 did not yet indicate what Green Dot should do to make this right.
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After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.