After Jan **, **** my government travel pay of $***.** was sent to a Green Dot card, en...

GetHuman1041493's customer service issue with Green Dot from August 2018

Help with my Green Dot issue
The issue in GetHuman1041493's own words
After Jan **, **** my government travel pay of $***.** was sent to a Green Dot card, ending last * was ****. I do not own a Green Dot Card nor did I authorize my money sent to your card. Since I can't talk to anyone on the phone due to the fact I don't have a card please call me at ***-***-****. My name is Johnny Hopson, last * of my social is ****. The travel pay was from Macon, Ga. to Augusta, Ga at Charlie Norwood VA Medical Center. ***-***-**** ext. ****, this ext. number is for the financial department. They told me I need to talk to you.
GetHuman1041493 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman1041493
Aug 27th, 2018 - 4 mons ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
Similar issue to 14112 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1041493 started working on this issue
Aug 27th 2:20pm
GetHuman1041493 indicated the issue is not fixed yet.
Aug 27th 7:50pm