I never received my new card and with out thinking twice I cut up the one I bought fro...

GetHuman1039758's customer service issue with Green Dot from August 2018

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The issue in GetHuman1039758's own words
I never received my new card and with out thinking twice I cut up the one I bought from the store and I had an amount of $** in it. I have received the email stating my card has been ship out and I have check my mail everyday but received nothing. I have been trying to call costumer service but couldn't get into my account because I don't have my old card number that I have bought from the store.
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Green Dot

Customer service issue
Reported by GetHuman1039758
Aug 26th, 2018 - 4 mons ago
I have an issue with Green Dot too
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Seen by 3 customers so far
Similar issue to 14078 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman1039758 started working on this issue
Aug 26th 11:11pm