Okay so I purchased a GreenDot prepaid debit card online thinking I would revive it in...
GetHuman-deitttyl's customer service issue with Green Dot from August 2018
Help with my Green Dot issue
The issue in GetHuman-deitttyl's own words
Okay so I purchased a GreenDot prepaid debit card online thinking I would revive it in the mail and be able to use it but that is not the case , I tried activating it and it says “We're sorry, but we couldn't verify the personal information you provided.” *So I try calling the number and they tell me to destroy the card and the card is unusable why is this ? I was looking to use direct deposit and make a simple transaction unfortunately that’s not the case and I see on google there’s a lot of other issues like this too this needs fixed ASAP !
GetHuman-deitttyl did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman-deitttyl fixed the problem
We are waiting for GetHuman-deitttyl to fix the problem and share the solution with the rest of us customers.
Please help with my Green Dot issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.