Need help accessing my account

GetHuman-shardasi's customer service issue with Green Dot from August 2018

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The issue in GetHuman-shardasi's own words
The problem: Need help accessing my account
GetHuman-shardasi did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-shardasi
Aug 22nd, 2018 - 3 mons ago
I have an issue with Green Dot too
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Seen by 2 customers so far
Similar issue to 13589 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-shardasi started working on this issue
Aug 22nd 12:16am