Excuse me I've been trying to contact you or service department customer service that i...

GetHuman996030's customer service issue with Green Dot from August 2018

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The issue in GetHuman996030's own words
Excuse me I've been trying to contact you or service department customer service that is about my green Dot card you shut off it was my federal tax return so that in order to get that you don't have to verify your identity with them so I did and it took ** days for them to deposit it on your GreenDot card that I should have never got I am going to report you to somebody I'm going to find out who because now I am losing my place to live I'm losing my storage unit and possibly my car now I work hard to get that money and my friend told me to trust your card now I just want to beat him up because you guys scam me out of my money and it's considerable amount to somebody needs to contact me back cuz I'm going to the Attorney General of the United States of America and the Better Business Bureau about you. Because from what I understand you guys do this to everybody and try to keep their money so now I think my friend is a jerk and he's not my friend anymore and you people need to learn how to have a customer service so we can talk to somebody and resolve it before we push the wrong things on your site that you give us it hangs up on his all the time I called the IRS and they said they don't have my money back but he just came in today I used it once and then you guys shut it down for some reason how's that possible it was for my benefit what the freak is that I'm really disappointed and very unsatisfied with your company and I am going to let people know that not to get the Green Dot card because it is no good and you guys don't even have anybody we can communicate with you we can fix this if you're customer service would have answered their phone and you didn't even give me a right number for him cuz it kept hanging up how the **** you guys get away with this stuff and don't and don't have any rapport I'm going to do everything in my power everything you understand to talk to somebody that will motivate and do something about this because now I am going on the street because of you I couldn't pay my rent and I got an eviction notice and of course I live in Phoenix I am going to consult the lawyer also so be prepared because I am disappointed after I get done with him don't do it pro bono I know they will you guys are bad people and this is I've had enough of it
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Green Dot

Customer service issue
Reported by GetHuman996030
Aug 16th, 2018 - a yr ago
I have an issue with Green Dot too
Not resolved
Seen by 4 customers so far
Similar issue to 13003 others
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Timeline
GetHuman996030 started working on this issue
Aug 16th, 2018 2:33am