My disability says they sent a deposit on July * for my July income and I had a deposit...

GetHuman932205's customer service issue with Green Dot from August 2018

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The issue in GetHuman932205's own words
My disability says they sent a deposit on July * for my July income and I had a deposit June * but nothing deposited in July at all and They say they can't send it again until the bank acknowledgs it was not received or what happened to it! I really need access to my money missing an entire month without a check is hard I'm without electricity now and My card info was stolen around that time I had it canceled and released the charges that I didn't do and any on my account from any of the ones ending with .com is fraudulent and needs to be returned to my account II reported the .com.charges were not mine within ** hours and told them to put block or something and or cancel the account and get me a new card and I stil had the same charges repeated along with several .com still come out after I had reported it stole this cost me a few hundred dollars but that is not even counted in the missing deposit for July I don't know it must have gotten diverted due to about same time I had a new card issued to stop the fraudulent charges to already stop but I don't buy anything off internet I used it for a supposed free no charge age verification which apparently was a bogus web page that sole my info from that or that how my cardd info was compromised please help
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Green Dot

Customer service issue
Reported by GetHuman932205
Aug 13th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 2 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman932205 started working on this issue
Aug 13th, 2018 7:36pm
GetHuman932205 indicated the issue is not fixed yet.
Aug 13th, 2018 7:36pm