It worked for ten years, now I can't even access my account. Yahoo is a bunch of jerks, their program was at fault.

GetHuman-skoxpres's customer service issue with Green Dot from August 2018

Help with my Green Dot issue
The issue in GetHuman-skoxpres's own words
Access my account. ... I signed into greendot this morning, no problem. Now I click login and nothing happens. What ever YOU are doing is NOT working. I have been trying to get results for * hours. I say I forgot mt password and all I get is a run around and "no where responses". SS codes, old passwords and always the same. I will try tomorrow and if I can't get a HUMAN response I will see if another service can help. If you don't know what your doing, don't do it. I've got bills to pay and this is going to end up getting me late charges.**Call GreenDot ?? What's wrong with you people! Click on "Call Greendot", you get "The address wasn’t understood".
* hours ago my name and password were working fine.
Not your fault, Yahoo slipped a virus redirect program to force you to search with Yahoo. I was getting sites in a foreign language and locked out og Green Dot.
** year customer. No LIVE CHAT ???
Deleted the Yahoo offending unasked for program. Look in your Programs list for anything that doesn't belong there and delete it.
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How GetHuman-skoxpres fixed the problem
Remove anything in your 'Programs and Features'. It won't say Yahoo.
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Green Dot

GreenDot. Are you people NUTS???
Customer service issue
Reported by GetHuman-skoxpres
Aug 13th, 2018 - 7 mons ago
I have an issue with Green Dot too
Fixed
GetHuman-skoxpres shared how to fix
Seen by 15 customers so far
Similar issue to 12630 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-skoxpres started working on this issue
Aug 13th, 2018 3:47am
GetHuman-skoxpres shared this issue with others over email
Aug 13th, 2018 3:48am
GetHuman-skoxpres confirmed the issue is fixed. Hooray!
Aug 14th, 2018 4:56am
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Aug 14th, 2018 5:31am
GetHuman-skoxpres confirmed the issue is fixed. Hooray!
Aug 14th, 2018 5:36am
GetHuman-skoxpres shared this issue with others over email
Aug 14th, 2018 5:40am
GetHuman-skoxpres confirmed the issue is fixed. Hooray!
Aug 14th, 2018 5:53am
GetHuman-skoxpres confirmed the issue is fixed. Hooray!
Aug 16th, 2018 7:53am
GetHuman-skoxpres shared this issue with others over email
Aug 16th, 2018 9:09am
GetHuman-skoxpres shared this issue with others over email
Aug 17th, 2018 12:04pm
GetHuman-skoxpres shared this issue with your circles on Google+
Aug 17th, 2018 12:06pm