My green dot account has been froze because I reported three transactions made within m...

GetHuman-handrew's customer service issue with Green Dot from August 2018

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The issue in GetHuman-handrew's own words
My green dot account has been froze because I reported three transactions made within minutes of each other the day my personalized green dot card arrived st my house. I now have since ordered an even newer green dot card but cannot activists it because my account t is froze. I has ****in my vault and it says that since. Y card is closed the money in savings (the vault ) has been moved back to the card. But I cannot see if it is om the card as the account is frozen. While green dot attempts to check into the cash disbursement issues I was hoping green dot could move my **** to another card that is just mine, with just that amount on it for now. I have a new baby and I am on maternity leave and that was my saved up funds to get me through my maternity leave. ***Green dot please help.**Herbert Schmidt *H.*****@***.com
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Green Dot

Customer service issue
Reported by GetHuman-handrew
Aug 13th, 2018 - a yr ago
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Seen by 6 customers so far
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Timeline
GetHuman-handrew started working on this issue
Aug 13th, 2018 1:29am
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Aug 13th, 2018 1:29am
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