PROBLEM NOT FIXED

GetHuman-jerising's customer service issue with Green Dot from August 2018

Help with my Green Dot issue
The issue in GetHuman-jerising's own words
Register it ... I bought a green dot prepaid debit card on **********. The clerk said it was activated and ready to use. It will not allow me to register. Will not acknowledge the ** pin numbers. And would not accept my birthday given in numerals as requested! I know my birthday! Can get a live person. Can't get a refund via where I bought it. So I will try one more time before going to BBB with this issue. I have no money now be coz of this issue and my babies are HUNGRY. I expect green dot whom has all these great things and a bank to make it right with me. This is a far fetched business to me and I am not enjoying someone playing me or my money. I will try within an hour again. That's it. I understand errors happen. Reading ur blogs doesn't make this appear to be an error. More like a scam. People get tired of trying to get their card*s set so they can access their monies and with ur method of communication and cooperation as it IS (and to a big surprise to many folks I am sure) they probably just blow off that $**.**-??. What a profitable business that can be! I prefer my honest nights sleep myself. I may be off cue here, but would much appreciate being done fairly and just. In fact it would sure score some good ratings for u to own up to this mistake and bump me a few extra green zeros! * All positive cooperation would be extremely appreciated. Sincerely,* Jeri
You can't talk to a robot. It is stuck like a scratched record.
Yeah? I can't tell. They could make it right via the BBB, since green dot won't accept my registration. Nor my card number. Nor my anything. Obviously they don't want my business. I am good with that. Send a complete refund, thank you.
New. To use my prepaid debit card with an earnest company. Had no problems before with other debit cards.
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Green Dot

Green Dot Visa Prepaid Debit
Customer service issue
Reported by GetHuman-jerising
Aug 11th, 2018 - 7 mons ago
I have an issue with Green Dot too
Fixed
Seen by 52 customers so far
Similar issue to 12485 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-jerising started working on this issue
Aug 11th, 2018 3:48pm
GetHuman-jerising indicated the issue is not fixed yet.
Aug 11th, 2018 4:00pm