Hi my name is Kristun an I purchased one of your cards because I thought it’ll be a goo...

GetHuman-kristunb's customer service issue with Green Dot from August 2018

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Hi my name is Kristun an I purchased one of your cards because I thought it’ll be a good idea to not have my money just laying around an now their saying that that’s I’m not old enough to get a actual card in the mail an that the card I have is temporary an in not allowed to take money off an that’s why I brought it an I tried to call to see what I could do to take my money off the card because I need the money off the card for my personal business but I can’t get it off and the customer rep won’t explain why I can’t get another card to take the money off the card I was wondering what can I do to get my money off the card or if I can get a different card and you guys can transfer my money on the other card please email me at *****@***.com to let me know what I can do to transfer my money
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Green Dot

Customer service issue
Reported by GetHuman-kristunb
Aug 11th, 2018 - a yr ago
I have an issue with Green Dot too
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-kristunb started working on this issue
Aug 11th, 2018 12:50am
GetHuman-kristunb indicated the issue is not fixed yet.
Aug 11th, 2018 12:51am