Please I just need. To get my unblocked ,I thougthought I lost it and I did not lose It...

GetHuman975897's customer service issue with Green Dot from August 2018

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The issue in GetHuman975897's own words
Please I just need. To get my unblocked ,I thougthought I lost it and I did not lose It uutcalled in to quick without looking longer I called within seconds and told the rep I found it and said ,I can't change it now .we will issue another card with you funds on it .But when I call the customer service number all I get is my old card is blocked.please help I am **and that's my pay check on there.I never had a problem before this .please help fix this .So I can move on .
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Green Dot

Customer service issue
Reported by GetHuman975897
Aug 10th, 2018 - a yr ago
I have an issue with Green Dot too
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Seen by 2 customers so far
Similar issue to 12412 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman975897 started working on this issue
Aug 10th, 2018 6:36pm
GetHuman975897 indicated the issue is not fixed yet.
Aug 10th, 2018 6:36pm