I bought a card and put $*** on it used it once so now about $*** on it. I lost or som...

GetHuman-djcp's customer service issue with Green Dot from August 2018

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The issue in GetHuman-djcp's own words
I bought a card and put $*** on it used it once so now about $*** on it. I lost or someone took the card so I call customer service and I cant talk to noone. I dont know the card number so they say call back when I get it. I dont have.the card so how am I suppose to get the card number. I have * cards now because greendot says I already have a card which was suppose to be canceled. I need to talk to someone now. My name is: Doreen Johnson***** Packinghouse Rd.*Alva Fl. ******old * ***-***-*****New ****-***-*****SS****-**-****
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Green Dot

Customer service issue
Reported by GetHuman-djcp
Aug 10th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 4 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-djcp started working on this issue
Aug 10th, 2018 2:18am
GetHuman-djcp indicated the issue is not fixed yet.
Aug 10th, 2018 2:19am