My card has been blocked, the notification said there was to much activity, *I submitte...

GetHuman-mspriss's customer service issue with Green Dot from August 2018

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The issue in GetHuman-mspriss's own words
My card has been blocked, the notification said there was to much activity, *I submitted my ID, then receive an email state my ID*was not legible too resend, I did *TIMES .* *Please note: last month ****** your money pak division ask me to upload my card I did with no *Problem so my I.D is the same so I don't understand* * *) Same I.D sent same way * *) My I.D is already on file ,so why can't someone cross reference. * *)I check the pics they are crystal clear, the*Issue may be on green dot receiving. side. * *) MOST IMPORTANT I NEED THIS RESOLVED,*I AM DISABLED AND PAY MY BILLS THE FIRST *WEEK OF EVERY MONTH, BUT THIS HAS CRATED A HARDSHIP FOR ME, I HAVE IN TOTAL SET THE I.D * TIMES.*IT'S BEEN NEXT TO IMPOSSIBLE TO CONVEY THIS THE *TO GREENDOT. NEED BLOCK REMOVED,
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Green Dot

Customer service issue
Reported by GetHuman-mspriss
Aug 9th, 2018 - a yr ago
I have an issue with Green Dot too
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Seen by 14 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-mspriss started working on this issue
Aug 9th, 2018 2:25pm
GetHuman-mspriss indicated the issue is not fixed yet.
Aug 9th, 2018 4:14pm
GetHuman-mspriss indicated the issue is not fixed yet.
Aug 9th, 2018 4:16pm
GetHuman-mspriss indicated the issue is not fixed yet.
Aug 9th, 2018 4:17pm
GetHuman-mspriss indicated the issue is not fixed yet.
Aug 10th, 2018 5:08pm
GetHuman-mspriss indicated the issue is not fixed yet.
Aug 10th, 2018 5:09pm
GetHuman-mspriss indicated the issue is not fixed yet.
Aug 10th, 2018 5:12pm
GetHuman-mspriss indicated the issue is not fixed yet.
Aug 10th, 2018 5:12pm
GetHuman-mspriss indicated the issue is not fixed yet.
Aug 10th, 2018 5:14pm
GetHuman-mspriss confirmed the issue is fixed. Hooray!
Aug 13th, 2018 9:00am
GetHuman-mspriss confirmed the issue is fixed. Hooray!
Aug 13th, 2018 9:02am