The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-mspriss's own words
My card has been blocked, the notification said there was to much activity, *I submitted my ID, then receive an email state my ID*was not legible too resend, I did *TIMES .* *Please note: last month ****** your money pak division ask me to upload my card I did with no *Problem so my I.D is the same so I don't understand* * *) Same I.D sent same way * *) My I.D is already on file ,so why can't someone cross reference. * *)I check the pics they are crystal clear, the*Issue may be on green dot receiving. side. * *) MOST IMPORTANT I NEED THIS RESOLVED,*I AM DISABLED AND PAY MY BILLS THE FIRST *WEEK OF EVERY MONTH, BUT THIS HAS CRATED A HARDSHIP FOR ME, I HAVE IN TOTAL SET THE I.D * TIMES.*IT'S BEEN NEXT TO IMPOSSIBLE TO CONVEY THIS THE *TO GREENDOT. NEED BLOCK REMOVED,
GetHuman-mspriss did not yet indicate what Green Dot should do to make this right.
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