Card has remained blocked after uploading identity verification multiple times. Card wa...

GetHuman-aichele's customer service issue with Green Dot from August 2018

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The issue in GetHuman-aichele's own words
Card has remained blocked after uploading identity verification multiple times. Card was purchased in March, **** (VISA card with $*** in funds inaccessible!!!) Was blocked after the first purchase and has not been available since then. Very, very disappointed and dissatisfied at the customer support or lack there of. Feels like a scam and unacceptable that money is being held hostage and not available.
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Green Dot

Customer service issue
Reported by GetHuman-aichele
Aug 8th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 12169 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-aichele started working on this issue
Aug 8th, 2018 8:41pm
GetHuman-aichele indicated the issue is not fixed yet.
Aug 9th, 2018 10:40pm