Before contacting them, items GetHuman-eddielum may need:
Account holder name, Billing address, DOB, and Last 4 of SSN
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-eddielum's own words
My name is Eddie Lumpkin I I purchased a car from one of your stores at CVS and I tried to put reload try to sign up for the card and it will not go through till I request to find out how to get my money back and the lady gave me a number which is a referral number ***-***-**** and I'm trying to locate my check if this person sending me so I can you please get back to me shortly thank you or email me at my email me E*****@***.com
GetHuman-eddielum did not yet indicate what Green Dot should do to make this right.
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We've taken the time to write instructions for how to solve some of the most common Green Dot customer problems.