They stole my money and I submitted documents and they still have yet to release my mon...

GetHuman930856's customer service issue with Green Dot from August 2018

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The issue in GetHuman930856's own words
Access my money ... They stole my money and I submitted documents and they still have yet to release my money they won’t call me or answer my questions or even put me on with someone who can help me very unhappy the worst experience I have ever had in my life. They rob you and then make it seem like it’s your fault I have contacted a lawyer to peruse leagal action on this matter. Will never bank with green dot or Walmart again. This is so unprofessional and wrong. I am a mom with * kids in risk of loosing her home and no food or things to take care of my kids. I want my money released to me or sent back to the employer ASAP.
They are affecting my life in many ways
Want my money ASAP either released to me or sent back to the employer
Submitted everything they requested and then some
Yes sent documents and called numerous times only to be placed on hold forever and to be told I’ll be called back and that took days
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Green Dot

Walmart Money Card
Customer service issue
Reported by GetHuman930856
Aug 2nd, 2018 - 3 years ago
Fixed
Seen by 4 customers so far
Similar issue to 11496 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman930856 started working on this issue
Aug 2nd, 2018 5:36pm
GetHuman930856 indicated the issue is not fixed yet.
Aug 2nd, 2018 5:36pm
GetHuman930856 indicated the issue is not fixed yet.
Aug 2nd, 2018 5:39pm
GetHuman930856 indicated the issue is not fixed yet.
Aug 2nd, 2018 5:40pm

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