I want my money pit back on my card and I’ll be satisfied. If not we’re going to court

GetHuman-quillenm's customer service issue with Green Dot from July 2018

Help with my Green Dot issue
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-quillenm's own words
Get my money returned to my card ending in **** ... I have contacted green dot since June *st ****. They keep telling me this situation will be resolved in * to * days. Well nothing has been done yet. I got a money Pak on the date I provided above. Sent it to Catrina Call card ending in ****. I filled a fraud dispute on the websites which I was told to. Greendot locked her card. I ask for the money to be returned to me on my card ending in ****. The card has never been unlocked nor has my money been returned. The money is still on her card along with *** and some odd dollars that is hers and she can’t even spend that. Well since it’s been this long and no results! I contacted my attorney. He said we could sue. I hope it doesn’t have to come down to that, but I want my money of *** dollars put back on my card. Services were never rendered. It’s up to you to put it back. We, meaning Catrina Call and myself has even made *ways to your company. Evidently they don’t record or type it into the computer because everyone I talk to doesn’t have a clue about any of the conversations. It’s ridiculous. So I’m asking nicely to put my money back on my card before I have to take legal action. Thank you Mitzi Quillen.
I’ve been on the phone for hours pretty much everyday since June for * or * hours at a time or longer. I have better things to do than wait on the phone for greendot representatives to hang up on me when I start explaining my situation
Giving me MY money of ***.**. Put it back on my card ending in ****
Since October of **
Yes, I have contacted Secretary of State, Better Business Bureau and my Lawyer, Frank Slaughter. He advised me to keep going up the chain. I did so but still no results.
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I bought a green dot card at * eleven and it is telling me that the card is invalidGreen dot keeps takingvthe money back.
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Green Dot

Moneypak from greendot
Customer service issue
Reported by GetHuman-quillenm
Jul 31st, 2018 - 9 mons ago
I have an issue with Green Dot too
Fixed
Seen by 13 customers so far
Similar issue to 11175 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-quillenm started working on this issue
Jul 31st, 2018 2:28am
GetHuman-quillenm indicated the issue is not fixed yet.
Aug 1st, 2018 3:56am
GetHuman-quillenm indicated the issue is not fixed yet.
Aug 1st, 2018 10:01pm
GetHuman-quillenm indicated the issue is not fixed yet.
Aug 1st, 2018 10:14pm
GetHuman-quillenm indicated the issue is not fixed yet.
Aug 1st, 2018 10:14pm
GetHuman-quillenm indicated the issue is not fixed yet.
Aug 1st, 2018 10:14pm
GetHuman-quillenm indicated the issue is not fixed yet.
Aug 1st, 2018 10:15pm
GetHuman-quillenm indicated the issue is not fixed yet.
Aug 3rd, 2018 3:30am
GetHuman-quillenm indicated the issue is not fixed yet.
Aug 3rd, 2018 3:38am
GetHuman-quillenm indicated the issue is not fixed yet.
Aug 3rd, 2018 3:53am
GetHuman-quillenm indicated the issue is not fixed yet.
Aug 3rd, 2018 3:55am