I purchased your a greendot cash back visa debit card at a local *eleven. I loaded...

GetHuman-hdees's customer service issue with Green Dot from July 2018

Help with my Green Dot issue
Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman-hdees's own words
I purchased your a greendot cash back visa debit card at a local *eleven. I loaded $** on the card. Once I walked out of the store I attempted to activate the card online. I entered all required information correctly the first attempt. I got a message saying I exceeded the maximum numbers of attempt. I then called the number to try and activate it on the phone . I was told by the automated system the card was invalid . I want a refund. This is such an inconvenience.
GetHuman-hdees did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman-hdees
Jul 29th, 2018 - 9 mons ago
I have an issue with Green Dot too
Fixed
Seen by 4 customers so far
Similar issue to 10999 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-hdees started working on this issue
Jul 29th, 2018 2:23pm
GetHuman-hdees indicated the issue is not fixed yet.
Jul 30th, 2018 6:50pm
GetHuman-hdees indicated the issue is not fixed yet.
Jul 30th, 2018 6:51pm