A transaction showed up on my account I didn’t make for **.**. I contacted the company...
GetHuman-aprilald's customer service issue with Green Dot from July 2018
Help with my Green Dot issue
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-aprilald's own words
I was trying to report it to green dot to get my money back. ... A transaction showed up on my account I didn’t make for **.**. I contacted the company that did it and asked for a refund. Their decision was that they did not find a good enough reason to refund me anything. So you can do whatever it is you have to do to get my money back.
Is without the money stolen back right away. My electricity will be cut off and my water too. I’m a oxygen patient and that means I will end up dying or in the hospital At the least.
I want and need my money back right away. And it’s going to take a month to get my money back if they decide in my favor.
I have been a good customer for quite some time now with no problems. This is the first problem I’ve had.
Yes I did everything green dot asked me to with no results.
I have an issue with Green Dot too
How GetHuman-aprilald fixed the problem
Didn’t really get any thing fixed. I just gave up and except the fact that the money was gone and I wasn’t getting it back. I just gave up and took the loss. I called green dot * times about this issue. With no results. The loss of that much money all at once. Kept me from paying the rest of my bills. So now I have to do without for at the till I get my next check.
Please help with my Green Dot issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.