A transaction showed up on my account I didn’t make for **.**. I contacted the company...

GetHuman-aprilald's customer service issue with Green Dot from July 2018

Help with my Green Dot issue
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-aprilald's own words
I was trying to report it to green dot to get my money back. ... A transaction showed up on my account I didn’t make for **.**. I contacted the company that did it and asked for a refund. Their decision was that they did not find a good enough reason to refund me anything. So you can do whatever it is you have to do to get my money back.
Is without the money stolen back right away. My electricity will be cut off and my water too. I’m a oxygen patient and that means I will end up dying or in the hospital At the least.
I want and need my money back right away. And it’s going to take a month to get my money back if they decide in my favor.
I have been a good customer for quite some time now with no problems. This is the first problem I’ve had.
Yes I did everything green dot asked me to with no results.
I have an issue with Green Dot too
How GetHuman-aprilald fixed the problem
Didn’t really get any thing fixed. I just gave up and except the fact that the money was gone and I wasn’t getting it back. I just gave up and took the loss. I called green dot * times about this issue. With no results. The loss of that much money all at once. Kept me from paying the rest of my bills. So now I have to do without for at the till I get my next check.
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Green Dot

None I had no use for the product that was purchased with the money stolen out of my account
Customer service issue
Reported by GetHuman-aprilald
Jul 27th, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
GetHuman-aprilald shared how to fix
Seen by 13 customers so far
Similar issue to 10903 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-aprilald started working on this issue
Jul 27th, 2018 10:28pm
GetHuman-aprilald indicated the issue is not fixed yet.
Jul 27th, 2018 10:29pm
GetHuman-aprilald indicated the issue is not fixed yet.
Jul 28th, 2018 4:09am
GetHuman-aprilald indicated the issue is not fixed yet.
Jul 28th, 2018 4:12am
GetHuman-aprilald indicated the issue is not fixed yet.
Jul 28th, 2018 4:14am
GetHuman-aprilald indicated the issue is not fixed yet.
Jul 28th, 2018 4:14am
GetHuman-aprilald indicated the issue is not fixed yet.
Jul 28th, 2018 3:15pm
GetHuman-aprilald indicated the issue is not fixed yet.
Jul 28th, 2018 3:21pm
GetHuman-aprilald indicated the issue is not fixed yet.
Jul 28th, 2018 5:59pm
GetHuman-aprilald indicated the issue is not fixed yet.
Jul 29th, 2018 2:09pm
GetHuman-aprilald indicated the issue is not fixed yet.
Jul 29th, 2018 2:10pm
GetHuman-aprilald confirmed the issue is fixed. Hooray!
Jul 31st, 2018 12:51pm
GetHuman-aprilald confirmed the issue is fixed. Hooray!
Jul 31st, 2018 1:21pm