Today, around *:** P.M. I bought one of your prepaid cards from CVS to put $*** on it t...

GetHuman923557's customer service issue with Green Dot from July 2018

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The issue in GetHuman923557's own words
Today, around *:** P.M. I bought one of your prepaid cards from CVS to put $*** on it to purchase items of my choice online. I do as follows, attempt to register my card & it states “your card number is invalid” on your app & when I call both toll numbers (get human & the one on the packaging), therefore I am havig trouble resolving this issue. I would very much like my card to work & to be able to access my $***. *My card number is ***** **** **** *****Valid Thru: ******CVC: ****Help would highly be appreciated. Thank you
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Green Dot

Customer service issue
Reported by GetHuman923557
Jul 27th, 2018 - 10 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 3 customers so far
Similar issue to 10870 others
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Timeline
GetHuman923557 started working on this issue
Jul 27th, 2018 7:59pm