This issue has not been fixed even though at the bottom of get human it says fixed July **th. I think greendot and moneypak are to rip the public off.

GetHuman-suzyrom's customer service issue with Green Dot from July 2018

12 views
 | 
10786 similar
 | 
0 following
Help with my Green Dot issue
GetHuman-suzyrom's next move: call Green Dot.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-suzyrom's own words
Load the moneypak number onto my prepaid debit card. One time it says can't verify identity. Tried another time it says number has i already been used ... I was given a moneyphak numbe to load on my card. Went through whole procedure of setting up an account. Told me couldn't verify. Called customer service they say it's been used. Been on phone all day talking and arguing with all of them. My card company, greendot and moneypak. Greendit says it's on there but my card reflects nothing. Moneypak today when I called said there system was down and try back in a couple of hours. Nothing yet. Not even an answer from moneypak
I have package and receipt for purchase and load number
I want my money refunded
This is my first time using and I will not make this mistake again
Put in for a refund. Sent photo verification of package and reciept
I have an issue with Green Dot too
How GetHuman-suzyrom fixed the problem
We are waiting for GetHuman-suzyrom to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-suzyrom fixes it.
This email address isn't valid

Green Dot

Moneypak
Customer service issue
Reported by GetHuman-suzyrom
Jul 27th, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
Seen by 12 customers so far
Similar issue to 10786 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-suzyrom started working on this issue
Jul 27th, 2018 1:33am
GetHuman-suzyrom indicated the issue is not fixed yet.
Jul 29th, 2018 6:58am
GetHuman-suzyrom indicated the issue is not fixed yet.
Jul 29th, 2018 7:07am
GetHuman-suzyrom indicated the issue is not fixed yet.
Jul 29th, 2018 7:12am
GetHuman-suzyrom indicated the issue is not fixed yet.
Jul 29th, 2018 7:27am
GetHuman-suzyrom indicated the issue is not fixed yet.
Jul 29th, 2018 7:58am
GetHuman-suzyrom indicated the issue is not fixed yet.
Jul 30th, 2018 2:55pm
GetHuman-suzyrom indicated the issue is not fixed yet.
Jul 30th, 2018 2:57pm
GetHuman-suzyrom indicated the issue is not fixed yet.
Jul 30th, 2018 3:00pm
GetHuman-suzyrom indicated the issue is not fixed yet.
Jul 30th, 2018 3:03pm
GetHuman-suzyrom indicated the issue is not fixed yet.
Jul 30th, 2018 3:08pm