I got hit with Identity Theft because someone got my SS*.**I was advised to get prepaid...

GetHuman920621's customer service issue with Green Dot from July 2018

10761 similar
0 following
Help with my Green Dot issue
GetHuman920621's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
Top Tip from another customer
Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman920621's own words
I got hit with Identity Theft because someone got my SS*.**I was advised to get prepaid Visa cards so I could order online and use and be safe that no one could get my info.**I bought * Green Dot Visa cards. One to use for online purchases and one for use for local shopping.**I have been trying now for over * weeks to activate these cards.**I tried calling the phone number that there is no way to speak to a live person, Facebook keeps giving canned answers where my first name is entered. But I see a ton of other people complaining and see the exact same replies from Green Dot on Facebook.**I want a phone number I can talk to a live person. **I am typing up a complaint to send to the Better Business Bureau and Channel * in Tulsa wants all the information to see if they want to do a news story on it.
GetHuman920621 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman920621 fixed the problem
We are waiting for GetHuman920621 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman920621 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman920621
Jul 26th, 2018 - 10 mons ago
I have an issue with Green Dot too
Seen by 15 customers so far
Similar issue to 10761 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Last 4 of SSN
GetHuman920621 started working on this issue
Jul 26th, 2018 9:57pm
GetHuman920621 indicated the issue is not fixed yet.
Jul 26th, 2018 10:03pm