I got hit with Identity Theft because someone got my SS*.**I was advised to get prepaid...

GetHuman920621's customer service issue with Green Dot from July 2018

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Your social security number is required to activate your Green Dot credit card. If you never used a social security number then call 1-866-795-7605 to activate your Card. In the prompt you will hear what number to click to activate your new card. You will need to use the 3 digit code on the card to activate it.
The issue in GetHuman920621's own words
I got hit with Identity Theft because someone got my SS*.**I was advised to get prepaid Visa cards so I could order online and use and be safe that no one could get my info.**I bought * Green Dot Visa cards. One to use for online purchases and one for use for local shopping.**I have been trying now for over * weeks to activate these cards.**I tried calling the phone number that there is no way to speak to a live person, Facebook keeps giving canned answers where my first name is entered. But I see a ton of other people complaining and see the exact same replies from Green Dot on Facebook.**I want a phone number I can talk to a live person. **I am typing up a complaint to send to the Better Business Bureau and Channel * in Tulsa wants all the information to see if they want to do a news story on it.
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Green Dot

Customer service issue
Reported by GetHuman920621
Jul 26th, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
Seen by 15 customers so far
Similar issue to 10761 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman920621 started working on this issue
Jul 26th, 2018 9:57pm
GetHuman920621 indicated the issue is not fixed yet.
Jul 26th, 2018 10:03pm