Received call from someone stating they were from power company and they were coming to...

GetHuman-mtjoys's customer service issue with Green Dot from July 2018

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The issue in GetHuman-mtjoys's own words
Received call from someone stating they were from power company and they were coming to disconnect my power if I didn't go get prepaid Money Pak card. Purchased card then was advised they need full payment for ***.**. Purchased * other cards and they discovered they entire thing was a scam. Now I am out ****.** and my power bill is still outstanding. Filed complaint on website but no one answers on numbers listed, Worst service EVER!!!
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Green Dot

Customer service issue
Reported by GetHuman-mtjoys
Jul 26th, 2018 - 10 mons ago
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Seen by 3 customers so far
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Timeline
GetHuman-mtjoys started working on this issue
Jul 26th, 2018 4:21pm