I reported my card lost and I got a email saying suspicious activity has been going on...

GetHuman914698's customer service issue with Green Dot from July 2018

3 views
 | 
10588 similar
 | 
0 following
Help with my Green Dot issue
GetHuman914698's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman914698's own words
I reported my card lost and I got a email saying suspicious activity has been going on with my card. When I talked on the phone with GreenDot RIGHT before I canceled my card and ordered a new one, they said they haven’t seen anything suspicious. I lost my WHOLE wallet with my ID inside. How am I going to unblock my account without an ID? All my money gets deposited into my greendot card so I have NO MONEY to buy a new ID. Please provide help! Phone number on file: ***-***-****
GetHuman914698 did not yet indicate what Green Dot should do to make this right.
I have an issue with Green Dot too
How GetHuman914698 fixed the problem
We are waiting for GetHuman914698 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman914698 fixes it.
This email address isn't valid

Green Dot

Customer service issue
Reported by GetHuman914698
Jul 25th, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
Seen by 3 customers so far
Similar issue to 10588 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman914698 started working on this issue
Jul 25th, 2018 6:09am
GetHuman914698 indicated the issue is not fixed yet.
Jul 25th, 2018 6:12am