I can not get to a HUMAN! Can't activate my card! Y'all have my information wrong which...

GetHuman-susiebus's customer service issue with Green Dot from July 2018

8 views
 | 
10503 similar
 | 
0 following
Help with my Green Dot issue
GetHuman-susiebus's next move: try calling Green Dot again.
The best way to get your problem resolved is to tap the button below to start calling Green Dot. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-susiebus's own words
Activate it ... I can not get to a HUMAN! Can't activate my card! Y'all have my information wrong which is preventing me from getting thru the stupid IVR to a CSR! This is the sorriest excuse for customer support I have ever experienced! And I am a veteran CSR for other companies! Poor at very best!
I can not speak to a human. The system won't let me thru. And NOW, its saying that the issue is fixed??!!! IT IS NOT FIXED!
Either make a human available to speak with or just hang it up people! I HAVE MY OWN CORRECT PERSONAL INFORMATION! YOU DO NOT! WHICH IS BLOCKING ME OUT OF BEING ABLE TO ACTIVATE MY CARD AND USE THE STUPID THING!!!
New customer. First experience with green dot! Not a good first impression whatsoever!!
I have called every phone number I have found for green dot except for corporate office. I guess that is my next step! Stupidest **** ever!!
I have an issue with Green Dot too
How GetHuman-susiebus fixed the problem
We are waiting for GetHuman-susiebus to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-susiebus fixes it.
This email address isn't valid

Green Dot

Green dot prepaid debit card
Customer service issue
Reported by GetHuman-susiebus
Jul 24th, 2018 - 10 mons ago
I have an issue with Green Dot too
Fixed
Seen by 8 customers so far
Similar issue to 10503 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-susiebus started working on this issue
Jul 24th, 2018 3:00pm
GetHuman-susiebus indicated the issue is not fixed yet.
Jul 24th, 2018 3:02pm