My tax refund was sent to a green dot account but I do not have a green dot card. I cal...

GetHuman-chriseat's customer service issue with Green Dot from July 2018

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The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman-chriseat's own words
My tax refund was sent to a green dot account but I do not have a green dot card. I called the IRS and they had me call green dot but I can't get past the automated to talk to a representative. Is there a number and ext that I can call or can u give me a call at **********. Thank you.*Chris
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Green Dot

Customer service issue
Reported by GetHuman-chriseat
Jul 20th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 238 customers so far
Similar issue to 10115 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-chriseat started working on this issue
Jul 20th, 2018 2:45am
GetHuman-chriseat indicated the issue is not fixed yet.
Jul 20th, 2018 3:03pm
GetHuman-chriseat indicated the issue is not fixed yet.
Jul 21st, 2018 3:56am