About to cancel my card. Dont trust them with my direct deposit. Calling direct express to cancel deposits going to green dot. Unless i speak to a human tomorrow

GetHuman-swartdam's customer service issue with Green Dot from July 2018

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The issue in GetHuman-swartdam's own words
I had an issue with a charge of ***.** on my green dot card. I reported it. I have written to you what I was told to put in the letter sent it out yesterday. I received my card today and I am locked out of my account. Roberta Swart is on my ID I signed Roberta Damron. I use Roberta S wart Damron in a lot of my signing. As with my email. I sent a copy of my ID from Mo. Which is where I moved here to Florida from. I am very upset about this. I have already told social security Direct Express to start depositing my checks to Green Dot starting August ****. If you do not unblock my account I will not be paid because you have a block on my card. I would like this resolved asap. Please call me at ***-***-****. I feel I made a mistake with choosing you for direct deposit.
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I had a green dot card that was lost so green dot transferred my money to a new g...t my Green Dot Card .I had ***.** on it
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Green Dot

Customer service issue
Reported by GetHuman-swartdam
Jul 17th, 2018 - a yr ago
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Seen by 20 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-swartdam started working on this issue
Jul 17th, 2018 3:21am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 17th, 2018 4:42am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 17th, 2018 4:43am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 17th, 2018 4:45am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 17th, 2018 4:45am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 17th, 2018 4:49am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 17th, 2018 4:50am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 18th, 2018 5:26am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 19th, 2018 7:53am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 20th, 2018 7:46am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 20th, 2018 7:47am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 20th, 2018 7:50am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 20th, 2018 7:50am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 20th, 2018 7:51am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 20th, 2018 7:51am
GetHuman-swartdam indicated the issue is not fixed yet.
Jul 20th, 2018 7:52am
GetHuman-swartdam indicated the issue is not fixed yet.
Aug 14th, 2018 6:42am