Simply put, I went to Rite Aid and filled my prepaid card with $**. I try to purchase m...

GetHuman-falldow's customer service issue with Green Dot from July 2018

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The issue in GetHuman-falldow's own words
Simply put, I went to Rite Aid and filled my prepaid card with $**. I try to purchase my ram and it says that I place my order and then when I check my order it says that the orders on hold. So I cancel my order and try again and it just keeps doing that. So I give up and try to put the card on my Play Station * to get a game and it wouldn’t allow me to. I call and the automated man tells me something like my orders were canceled because I can only make in-store purchases (WHY THE **** WOULD I GET A DEBIT CARD SO THAT I CAN BUY STUFF FROM A STORE????) . So I go to Seven Eleven to see if I can get cash back and my card gets declined. They said I can’t use the atm for the card* on top of the that they deducted * dollars for a fee before I could even use my **** card. I want to know how I can use my card and if it’s possible for me to sue if I can’t because this is ridiculous.

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Green Dot

Customer service issue
Reported by GetHuman-falldow
Jul 7th, 2018 - 4 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 8589 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN

Timeline

GetHuman-falldow started working on this issue
Jul 7th, 2018 8:50pm