Green Dot sent me a check for ** but it is not eligible can you please resend it.

GetHuman-ochonine's customer service issue with Green Dot from July 2018

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The issue in GetHuman-ochonine's own words
The problem: Green Dot sent me a check for ** but it is not eligible can you please resend it.
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Green Dot

Customer service issue
Reported by GetHuman-ochonine
Jul 7th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 14 customers so far
Similar issue to 8554 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-ochonine started working on this issue
Jul 7th, 2018 3:49pm
GetHuman-ochonine indicated the issue is not fixed yet.
Jul 8th, 2018 10:38pm