I got direct deposit from SSI for mY minor child and they locked my card I have sent my...

GetHuman835335's customer service issue with Green Dot from July 2018

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The issue in GetHuman835335's own words
I got direct deposit from SSI for mY minor child and they locked my card I have sent my photo id * times and the people or very rude on the phone told me I wouldn't get my money please help I have bills to pay
I want my card unblocked SSI said they accepted Green Dot and my friend referd me this has been a night mare my name is Jacqueline drumheller my number is ***-***-**** the last four of the card is ****
I just called won't put me threw
I have an issue with Green Dot too
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Green Dot

Customer service issue
Reported by GetHuman835335
Jul 2nd, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 5 customers so far
Similar issue to 7770 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman835335 started working on this issue
Jul 2nd, 2018 2:39am
GetHuman835335 indicated the issue is not fixed yet.
Jul 2nd, 2018 2:50am