I purchased a card and added money on it with cash. When I sent the reload number after...

GetHuman-hopemerr's customer service issue with Green Dot from June 2018

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The issue in GetHuman-hopemerr's own words
I purchased a card and added money on it with cash. When I sent the reload number after scratching it off on back of card. Person I was sending to is unable to apply the funds. Customer Service advised them to contact me ( The purchaser) and call you. have attempted to call * times and CAN NOT get a live person and the prompts do not direct me to a option the handle my problem. I need this rectified ASAP I am out **.** and want to know how to get my refund.
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Green Dot

Customer service issue
Reported by GetHuman-hopemerr
Jun 29th, 2018 - 10 mons ago
I have an issue with Green Dot too
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Seen by 6 customers so far
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-hopemerr started working on this issue
Jun 29th, 2018 12:31pm