I need my money!!!

GetHuman807568's customer service issue with Green Dot from June 2018

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The issue in GetHuman807568's own words
Trying to get my issue resolved and get my money back. ... I contacted them last week and then I sent my documents to be verified twice!! They called me Friday and said that somebody would contact me on Monday. I have not heard from anybody since last Friday, June **, ****. It has been a week since my card was locked. I have a claim * so I just need to talk to somebody!!!
I have bills that were due when this all happened and since my money is still locked I CAN'T pay them.
I want a call back and get my money.
I have had this card for like * yes.
Yes I have made tons of calls and sent tons of emails.
I have an issue with Green Dot too
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Green Dot

Was mart money catd
Customer service issue
Reported by GetHuman807568
Jun 29th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 6 customers so far
Similar issue to 7377 others
0 customers following this
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman807568 started working on this issue
Jun 29th, 2018 12:53am
GetHuman807568 indicated the issue is not fixed yet.
Jun 29th, 2018 12:54am
GetHuman807568 indicated the issue is not fixed yet.
Jun 29th, 2018 1:17pm
GetHuman807568 indicated the issue is not fixed yet.
Jun 29th, 2018 1:20pm
GetHuman807568 indicated the issue is not fixed yet.
Jun 30th, 2018 2:21am
GetHuman807568 indicated the issue is not fixed yet.
Jul 5th, 2018 8:38pm
GetHuman807568 indicated the issue is not fixed yet.
Jul 5th, 2018 8:43pm
GetHuman807568 shared this issue with others over email
Jul 5th, 2018 8:44pm