I bought a moneypak to add funds to my card. It is not working. I've tried several time...
GetHuman830457's customer service issue with Green Dot from June 2018
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Top Tip from another customer
The easiest way to resolve any billing issues with Green Dot is to call 866-795-7597 and press 1 to get to a live representative from Green Dot . From there, you will need to enter your 16 digit card number or enter your social security to speak to that representative.
The issue in GetHuman830457's own words
Add funds to my card. ... I bought a moneypak to add funds to my card. It is not working. I've tried several times & now I can not use it at all. I've tried calling but I can't get through to a live agent because it is not a green not card. It is a chime card & I did check to make sure I can use moneypak to add funds. I called the number on my bank card but they tell me to call you. Please help!
I need to talk to a live agent. I don't have a greendot card so therefore I don't have an account number. I would like to talk to someone who can help.
Adding the money I paid to get the moneypak on to my card. I'm out $**.**
I've tried calling greendot, chime bank, & going online to the help center.
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