My card said it was deactivated at the atm. I went home and tried to call greendot and...

GetHuman-dkbowers's customer service issue with Green Dot from June 2018

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The issue in GetHuman-dkbowers's own words
My card said it was deactivated at the atm. I went home and tried to call greendot and it wouldn't let me talk to a real person. It just kept saying that the block wouldn't be lifted until the documents that they requested were reviewed, the problem is that they never requested any documents. I need access to my account asap to buy my perscriptions. @********* was my last number but do to not having any airtime they can contact me at **********
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Green Dot

Customer service issue
Reported by GetHuman-dkbowers
Jun 28th, 2018 - a yr ago
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Seen by 2 customers so far
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Timeline
GetHuman-dkbowers started working on this issue
Jun 28th, 2018 7:19pm