My money is not on my card and I need to know who I need to sue because my lights are o...

GetHuman-gripthat's customer service issue with Green Dot from June 2018

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The issue in GetHuman-gripthat's own words
My money is not on my card and I need to know who I need to sue because my lights are off due to lack of transaction on your end and I have an infant that is going to be in uncomfortable living conditions due to the heat. I am a very irate loyal customer and this is the thanks I get. I am also unable to commute to work relying on my Walmart money card for gas funds. I have called all the numbers available and related to my concerns and the automatic system wont give me a live person. I have taken all steps besides legal actions which is now my next step.
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Green Dot

Customer service issue
Reported by GetHuman-gripthat
Jun 28th, 2018 - a yr ago
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-gripthat started working on this issue
Jun 28th, 2018 3:20pm
GetHuman-gripthat indicated the issue is not fixed yet.
Jun 28th, 2018 3:24pm