I've been waiting almost two months for my card with my federal tax refund. I've call y...

GetHuman829027's customer service issue with Green Dot from June 2018

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The issue in GetHuman829027's own words
I've been waiting almost two months for my card with my federal tax refund. I've call your "Customer Service" line at least ** times. I've applied for the card to be sent to me at least * times. I need to talk to a live representative and figure out where my money is. This is ABSOLUTELY ridiculous that I've had to chase everyone and their money around. Your automated "Customer Service" representative has told me that my information is invalid. Someone needs to help me figure this bullshit out.
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Green Dot

Customer service issue
Reported by GetHuman829027
Jun 28th, 2018 - a yr ago
I have an issue with Green Dot too
Fixed
Seen by 6 customers so far
Similar issue to 7229 others
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Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman829027 started working on this issue
Jun 28th, 2018 1:31pm
GetHuman829027 indicated the issue is not fixed yet.
Jun 28th, 2018 11:43pm
GetHuman829027 indicated the issue is not fixed yet.
Jun 29th, 2018 3:01pm