I purchased a cash back prepaid visa card at cvs and added ** dollars to the card when...

GetHuman-luisae's customer service issue with Green Dot from June 2018

Help with my Green Dot issue
Activate my card ... I purchased a cash back prepaid visa card at cvs and added ** dollars to the card when purchasing the card. I tried activating my card by phone and called the (***)***-**** and it would not let me activate it because they couldn't find my card info so I tried through the app activating my card and everytime I filled the info it would tell me that I had to many attempts and was blocked for ** hours. I wanted to know what can I do to activate my card?
I tried every possible way and nothing works
I would really appreciate if they would help me activate my card
Help with my Green Dot issue
Do you have a customer issue as well?
We can help you get Green Dot's attention and get better help faster. Tap below to get started.
Having Green Dot issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Green Dot email you?
This email address isn't valid

Green Dot

Cash back prepaid visa card
Customer service issue
Reported by GetHuman-luisae
Jun 26th, 2018 - 2 mons ago
I have an issue with Green Dot too
Fixed
Seen by 6 customers so far
Similar issue to 6894 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman-luisae started working on this issue
Jun 26th 1:56am
GetHuman-luisae indicated the issue is not fixed yet.
Jun 26th 1:56am
GetHuman-luisae indicated the issue is not fixed yet.
Jun 26th 1:57am
GetHuman-luisae indicated the issue is not fixed yet.
Jun 26th 1:59am
GetHuman-luisae indicated the issue is not fixed yet.
Jun 26th 2:00am