I'm unable to access my account because I don't remember my phone number on the account...

GetHuman820872's customer service issue with Green Dot from June 2018

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The issue in GetHuman820872's own words
I'm unable to access my account because I don't remember my phone number on the account nor can I change it.I need a temporary phone number to reset my moneypak online account to load up a moneypak card
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Green Dot

Customer service issue
Reported by GetHuman820872
Jun 26th, 2018 - 4 mons ago
I have an issue with Green Dot too
Not resolved
Seen by 1 customer so far
Similar issue to 6892 others
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Timeline
GetHuman820872 started working on this issue
Jun 26th 1:35am