I need my card number that was cancelled due to being stolen in order to track an onlin...

GetHuman819962's customer service issue with Green Dot from June 2018

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The issue in GetHuman819962's own words
I need my card number that was cancelled due to being stolen in order to track an online purchase that was made and catch the thief
GetHuman819962 did not yet indicate what Green Dot should do to make this right.
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Green Dot

Customer service issue
Reported by GetHuman819962
Jun 25th, 2018 - 4 mons ago
I have an issue with Green Dot too
Fixed
Seen by 6 customers so far
Similar issue to 6866 others
0 customers following this
Items needed
Account holder name
Billing address
DOB
Last 4 of SSN
Timeline
GetHuman819962 started working on this issue
Jun 25th 9:08pm
GetHuman819962 indicated the issue is not fixed yet.
Jul 8th 1:15am